Do you ship internationally?
We currently do not ship outside of the U.S. However, we are looking to expand by adding distributors to various locations, so there will be more to come.
If I don’t like the MCT powder can I return it?
Unfortunately, we cannot accept returns of opened containers.
Can I get a refund if I don’t like the MCT powder?
Unfortunately, no. We certainly hope you love what we make, but everyone’s preferences are different and we cannot guarantee that you will. We can tell you that most of our customers are very happy with our products.
How do I cancel or change my subscription?
To change or cancel your subscription login here (https://ballisticketo.com/login) and adjust your subscription from there.
The powder got clumpy! What am I doing wrong?
With a real vigorous stir, it’s possible to mix it into your beverage to some extent while you pour liquid over the powder. The best methods, however, are stick blenders or blender bottles.
MCT oil upsets my belly. Will the MCT oil powder bother me, too?
It’s possible, but the powdered version of MCT oil tends to be more gentle and digestion friendly than the liquid oil. Stick to the serving size and you should be okay. If not, start with less than a full scoop and gradually increase to the full serving scoop over a few days or weeks.
Can I use MCT oil powders in my coffee as a meal replacement?
That depends how you prepare it. If it’s just MCT oil powder in the beverage, it’ll give you energy enough to put off a meal, but it’s not going to supply a full range of nutrition as a well-formulated ketogenic meal would.
Should I drink a Ballistic Keto beverage before or after a workout?
That depends on what works for you. The ketones produced from the C8 and C10 MCTs in our products may give you a great boost for an endurance or performance event, but you may also prefer it for a recovery drink following your workout. Try it both ways and decide for yourself!